Customer Service Excellence

Customer Service Excellence teaches the complete foundation of professional service: communication, empathy, listening, service standards, problem solving, difficult interactions, follow-through, and customer loyalty.

Price

$120

Duration

Minimum completion time: 7 days

Certificate

Certificate included

Course overview

Practical objectives

Workplace outcomes

Enrollment details

Learning content

Lessons

Reading material

Activities or practical exercises

Assessment

Quiz

Final exam

Completion score: 80%

Certification

Certificate status

Download certificate after passing